Policies
Disclaimer: All products made and sold on Peak Transit are not official public transport merchandise. There is no agreement or association between Peak Transit and transport agencies and operators in NSW, VIC and the ACT and are the product of an individual creative maker who loves transport. All products are 100% designed on Burramatagal land in Sydney Australia. All designs are protected and owned under copyright by Peak Transit and its collaborators and are designed with good intention and respectful of trademarks and intellectual property to the best of my knowledge
Payment
This website accepts payment methods supported by Shopify - refer to you payment options at checkout. Bank transfers are not supported.
Prices are in Australian Dollars.
Taxes
Any import taxes and duties are the responsibility of the customer.
Gift Cards
Non-refundable. Gift cards expire after 2 years from date of purchase.
Postage / Shipping
When ordering a combination of products, these may arrive in separate shipments. Shopify has updated its web checkout to be more clear to customers shipments will arrive separately and within different timeframes.
FLAT SHIPPING RATES IN AUSTRALIA
We have revised our shipping options to include an express post option for small items - choose shipping options at checkout for this. Postage costs will vary depending on what you order. Shipping costs are: $6 (standard small item only) to $18 (standard small and express large multi-order) to a maximum of $24 (express small and express large multi-order) postage applies to all orders. Shipping costs may be be adjusted to reflect Australia Post and other carrier charges. Free shipping over $100. Also shipping internationally - refer policies page for these shipping rates.
Shipping timeframes: smaller items will ship quicker than the larger items. This is due to our print-on-demand partner taking between 10-14 business days to complete and deliver larger items (clothing and totes). We acknowledge the slow service for these, but we value the high quality and local printing over the cheaper overseas partners.
Pins and stickers are posted within 2-4 business days of receiving your purchase and shipped from Sydney, Australia by Australia Post. Delivery times take somewhere around 2-7 days depending on your location. We do not use courier partners.
Clothing and Tote bag postage/ shipping - these are printed and shipped by OGO, our print-on-demand partner. These ship from Melbourne and are subject to their processing times OGO advise their estimated production and delivery times are as follows:
Australia - estimated production and express shipping times*
- 5-12 business days to most metro areas in Australia
- 5-15 business days to non-metro areas in Australia
INTERNATIONAL CUSTOMERS - NOW SHIPPING GLOBALLY!
We offer global shipping to New Zealand and numerous other international locations. These rates are:
Aotearoa New Zealand: shipping rates from $15 to $30 depending on your order. Pins and stickers delivery timeframes between 7-12 business days.
International (excl NZ): shipping rates from $23 to $48 depending on your order. Pins and sticker delivery timeframes between 12-20 business days.
Note, clothing and tote bags are printed and shipped by OGO, our print-on-demand partner. These ship from Melbourne and are subject to their processing times OGO advise their estimated production and delivery times via DHL Global Mail to be between 7 and 20 business days to New Zealand and other international locations
All rates are in Australian dollars (AUD$)
Returns and Refunds
We cannot accept returns or process refunds if you change your mind. We will exchange if there is a problem or damage to your item. Please contact us within 3 days of receipt and return the item within 7 days. Buyers are responsible for shipping costs. Shipping address will be advised when in touch.